At Setrahouse, we respect the intellectual property rights of others and are committed to complying with all applicable intellectual property laws and regulations. This page provides information on how we handle intellectual property infringement claims and how you can contact us if you have any concerns.
Our Policy
Setrahouse strictly prohibits the posting, selling, or distribution of any products or content that infringe upon the intellectual property rights of third parties, including but not limited to copyrights, trademarks, patents, and design rights. We are committed to acting swiftly to investigate and resolve valid intellectual property infringement claims.
How to Submit an Intellectual Property Infringement Claim
If you believe your intellectual property rights have been infringed by a product or content on Setrahouse.com, please submit a detailed infringement notice to us via email at [email protected]. To help us process your request efficiently, please provide the following information:
- Your Contact Information:
- Full Name
- Email Address
- Phone Number
- Mailing Address
- Description of the Allegedly Infringed Intellectual Property:
- Identify the type of intellectual property (e.g., copyright, trademark, patent).
- Provide registration numbers or other identifying information, if applicable.
- Describe the protected work or asset in detail.
- Description of the Allegedly Infringing Product or Content:
- Provide the specific URL(s) to the product or content on Setrahouse.com that you believe is infringing.
- Describe how this product or content infringes upon your intellectual property rights.
- Good Faith Statement:
- A statement that you have a good faith belief that the use of the material in the manner complained of is not authorized by the intellectual property owner, its agent, or the law.
- A statement that the information in the notification is accurate, and under penalty of perjury, you are the intellectual property owner or authorized to act on behalf of the owner.
- Signature:
- An electronic or physical signature of the intellectual property owner or a person authorized to act on behalf of the owner.
Complaint Resolution Process
Upon receiving a valid infringement notice, we will:
- Confirm receipt of your complaint.
- Conduct a thorough investigation into the alleged infringement.
- If an infringement is determined, we will take appropriate action, including but not limited to removing or disabling access to the infringing content or product.
- Inform the relevant parties of the investigation’s outcome and the actions taken.
We are committed to resolving all intellectual property claims fairly and transparently, in compliance with Google Merchant Center policies and other applicable laws.
If you have any questions about our intellectual property policy, please don’t hesitate to contact us.